Internet Commerce: The online store at bracketsandstands.com is designed to give you peace of mind concerning the privacy of your credit card information, name, address, e-mail and any other information you provide us. Pinpoint Marketing, Inc. is committed to data security with respect to information collected on our site. We offer the industry standard security measures available through your browser called SSL encryption. 

Privacy: Pinpoint Marketing, Inc. will not disclose your personal information to any outside organization for its use in marketing. Information regarding you (such as name, address and phone number) or your order and the products you purchase will not be given or sold to any outside organization for its use in marketing or solicitation.

Payment Methods:  We accept major credit cards including, Visa, and MasterCard. There is no surcharge for using your credit card to make purchases with Pinpoint Marketing Inc. Please be sure to provide your exact billing address and telephone number your credit card bank has on file for you. Incorrect information may cause a delay in processing your order.

Return Policy:  Defective or incorrect products may be returned  for replacement in the following manner: Returns Request must be made within 15 days of the invoice date. You must contact our sales dept by email for a Return Merchandise Authorization number (RMA). please use this link: RMA request  In your request please give the original  order number, Invoice number and invoice date and the product you wish to return and the reason for the return. No returns, of any type, will be accepted without an RMA number. The RMA number is good for only one (1) item and must match the product authorized for return. RMA numbers are valid for 10 days and all returns must be received within 10 days of obtaining the RMA number. You are responsible for shipping costs of all returns (unless it was a shipping error on our part).  If it is agreed that a refund will be given for your return, please allow 1-2 weeks for refunds to be processed and credited to your credit card account less original shipping charges and/or handling charge. If your order was shipped with "FREE SHIPPING" your actual shipping charges will be deducted from the refund.  In order to receive a refund or replacement, all items returned must be in "as-new" condition if the product is not returned in "as-new" condition, a minimum of 15% will be deducted from your refund.  All products must be returned in outer shipping carton as originally shipped. A copy of the original invoice/packing slip must be included and the RMA number visible on the package. Any discrepancies could result in a delay of your refund or additional charges.

Sales Tax: Pinpoint Marketing, Inc. shall automatically charge and withhold the 9.25% sales tax for orders to be delivered to addresses within Tennessee. Each customer shall be solely responsible for all sales taxes, or other taxes, on orders shipped to any other state.